Privacy Policy
Last updated: May 05, 2026
We respect your privacy. Explaino - AI Homework Helper is built to keep your data safe and to be clear about how information is used. Service is provided by Polina Razumova free of charge and is intended for use “as is”.
1.
Introduction
This Privacy Policy describes how Explaino - AI Homework Helper ("we", "us", or "our") collects, uses, and protects information when you use the Explaino - AI Homework Helper mobile application (the “App”). By using the App, you agree to the terms outlined in this policy.
2.
Information We Collect
We only collect data that is necessary to provide the service:
Images you provide: When you upload or capture a homework problem, the image is processed to generate a solution. These images are handled instantly and are not stored permanently.
Usage data: We may gather anonymous data such as feature usage, session activity, and crash reports to improve the App.
Device data: Basic details like device type and operating system version may be collected for performance and compatibility purposes.
3.
How We Use Information
The collected data is used to:
Analyze and solve homework problems with step-by-step results
Improve functionality, accuracy, and performance
Detect and fix bugs or technical issues
Understand overall usage patterns to enhance the experience
4.
Data Sharing
We do not sell or rent your personal information.
We may share only aggregated and anonymized data that cannot identify you.
We may work with trusted third-party providers (such as hosting and analytics services) who are required to keep your data confidential.
5.
Data Retention
Images are processed in real time and are not stored after use.
Anonymous usage data may be retained for up to 12 months to support improvements.
You can request removal of any personal data by contacting us.
6.
Data Security
We apply standard industry protections, including encrypted data transfer (TLS/SSL) and secure infrastructure.
Although no system is completely secure, we take reasonable measures to protect your information.
7.
Children’s Privacy
Explaino - AI Homework Helper is intended for students, including users under 13 years old.
We follow COPPA requirements and only collect the minimum data needed to provide the service.
If you believe a child has submitted personal data, contact us and we will remove it promptly.
8.
Your Rights
Depending on your location, you may have the right to:
Access your data
Request deletion
Correct inaccurate information
Opt out of certain data collection
To use these rights, contact us using the email below.
9.
Third-Party Services
The App may include links to external services.
We are not responsible for how those services handle your data.
We recommend reviewing their privacy policies before sharing information.
10.
Policy Updates
We may revise this Privacy Policy from time to time.
Any important updates will be posted in the App or on our website.
Continued use of the App means you accept the updated terms.
11.
Contact
If you have any questions about this policy or your data, contact us: